Frequently Asked Questions
Everything you need to know about your OVERKILL experience.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy for limited edition releases?
We offer a 14-day return window for most items. However, certain high-demand limited releases are final sale. Please check the specific product description before purchasing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible financing options.
How do I know if the sneakers or apparel are authentic?
Authenticity is our priority. We source all products directly from the brands or authorized distributors to guarantee that every item sold on OVERKILL is 100% genuine.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can request a cancellation within 30 minutes of placement; after that, the order must be processed as a return.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.